WhatsApp location pin
In the chat, tap the attach icon (paperclip or plus), choose Location, then Send your current location. Check the pin is where you actually are, not where the phone last had GPS.
Google Maps or Apple Maps
Press and hold on the blue dot to drop a pin, then share it. On Google Maps the coordinates appear in the search bar; on an iPhone, swipe up on the pin to see them.
what3words
The what3words app gives every 3-metre square a three-word address. It works well on remote moor roads and passes. Read us the three words, and spell them if they’re unusual.
On the motorway
Look for the small blue-and-white marker posts on the verge. The numbers on them, along with the motorway and direction, tell us exactly where you are. See broken down on the motorway.
No signal?
- Note the last village, junction, lay-by or landmark you passed.
- Walk to higher ground, carefully and off the road, until you get a bar.
- A text often gets through when a call won’t.
- In an emergency, call 999. It will use any network available, and most phones send their location automatically.
FAQ
Rider questions
What if my phone is nearly dead?
Send your location first, before you call. Then keep the phone off until you see the truck, or call back at an agreed time.